Creative Ways to Use Cheap Promotional Products for Customer Retention
Building a loyal customer base is essential for any business, and using affordable promotional products is a fantastic way to keep your brand top of mind. With the right strategy, you can turn budget-friendly giveaways into powerful tools for customer retention. At Express Promo, we offer a range of cost-effective branded merchandise that helps businesses stay connected with their customers.
1. Reward Loyal Customers
Customers love to feel appreciated, and a small branded gift can go a long way in fostering loyalty. Consider personalised keyrings, magnets, or pens as a free gift for repeat customers. You can include these items in orders, offer them as incentives for reaching a purchase milestone, or distribute them during special promotions.
2. Enhance the Unboxing Experience
If you run an e-commerce store, adding a surprise branded notepad, sticker, or coaster to customer orders can leave a lasting impression. This small but thoughtful touch can make your customers feel valued, increasing the likelihood of repeat purchases. Plus, every time they use the item, they’ll be reminded of your brand.
3. Leverage Referral Programs
Encourage existing customers to refer new ones by offering a branded tote bag, drink bottle, or stubby holder as a thank-you gift. Not only does this reward your loyal customers, but it also turns them into brand ambassadors who promote your business.
4. Create a Sense of Community
Giving away branded lanyards, wristbands, or T-shirts at events or in-store promotions can help create a sense of belonging among customers. When people feel connected to a brand, they are more likely to return and engage with your business over time.
5. Celebrate Special Occasions
Send out promotional gifts during the holidays, customer anniversaries, or birthdays. A small, meaningful item like an engraved pen or custom mug can make your customers feel special and increase their loyalty to your brand.
At Express Promo, we help businesses maximise their marketing impact with affordable promotional products. Get in touch today to find the perfect giveaway to keep your customers engaged and coming back for more!

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Colourflex transfers are a CMYK+W digital print process, used for branding apparel and fabrics.
Direct to product digital printing involves the transfer of ink directly from the print heads of an inkjet machine to the product and can be used to produce both spot colour and full colour branding on flat or slightly curved surfaces.
Screen printing is achieved by forcing ink through a fine mesh screen with a squeegee onto the product and is ideal for branding flat or cylindrical objects.
Resin coated finish is produced by printing the artwork onto a vinyl material with strong adhesive on the reverse. The branded area is coated with a crystal clear resin which is allowed to dry. Once dry, the finished decal is applied to the product and the adhesive forms a permanent bond.
Screen printing is achieved by forcing ink through a fine mesh screen with a squeegee onto the product and is ideal for branding flat or cylindrical objects.
This production method is used for printing media such as paper, vinyl and magnetic material used in the manufacture of labels, badges and fridge magnets etc.
Direct to product rotary digital printing involves the transfer of UV ink directly from inkjet print heads and can be used to produce both spot colour and full colour branding.
Debossing is produced by pressing a hot engraved metal plate into the surface of a product with a lot of pressure. This produces a permanent image below the surface of the product. Some products offer thermo debossing, which creates a stunning two-tone finish.
Sublimation print is used for branding products that have a special coating on them or fabrics suitable for the sublimation process. A transfer is produced by printing sublimation ink onto transfer paper and then heat pressing it onto the product.
Imitation etch is a special pad printing ink used for producing an etch like effect on glass products.
Pad printing uses a silicone pad to transfer an image to a product from a laser etched printing plate. It is one of the most popular and affordable ways of branding promotional products due to its ability to reproduce images on uneven or curved products and print multiple colours in a single pass.