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Everyone Gets A Digital Mockup/Sample as Part Of Their Order
Every order placed with Express Promo will receive a digital mockup prior to any production occurring. You will have the opportunity to requests revisions on this mockup free of charge. We do not charge extra for revisions on artwork.
We only decorate and produce your items when we receive your authority and returned artwork approval.
Once artwork is approved you will benefit from market leading production times on offer by Express Promo. Each individual product listing will outline production times.

Shipping/Delivery Times
We deliver Australia Wide and primarily ship from our Newcastle, NSW based warehouse along with shipping directly from Brisbane, Sydney & NZ facilities, this will vary depending on the exact products ordered.
To discuss shipping times please feel free to jump on live chat or give one of our friendly staff a call.
Our free freight orders will be sent via Australia Post or Courier depending on your location and items ordered, if you would like to ensure courier freight is used please select the upgrade option on checkout.
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