Everyone gets an Artwork Approval as part of their order
You want to make sure the item you're ordering will best represent your business. Before any order moves into production, we send through an artwork approval where you will have the chance to check the logo and/or text is correct. It will also indicate the size of the maximum decoration area, product colour, decoration colour(s) and the quantity ordered. Before your order moves through to production, this artwork will need to be approved so it's important all details are checked thoroughly.
If you’re unsure how your logo will look and want to see your approval prior to paying for your order, simply add the items to your cart, proceed to checkout and select “Order Now Pay After Art Approval” as the payment method. Your order will then be sent to our design team who will create the proof for you. Once you’re happy with the artwork, we can then send a link or invoice for payment and your order will move into production.
If you’re still unsure, we have a few more options that may help to put your mind at ease;
VIRTUAL SAMPLE
A virtual sample is a life-like digital representation of how your finished product will look. It's great to get an idea of how your chosen decoration will look on the finished product.
BLANK SAMPLE
If you want to see and feel the product before placing your order, a physical undecorated sample is ideal. The blank sample won't have your logo decoration however it is a cost-effective way to see the product to ensure the chosen item best represents your business.
PRE-PRODUCTION SAMPLE
A pre-production sample is a single run of your chosen item. There is time involved in setting up the decoration so it can be costly (approx $100-$200) to produce.
Shipping/Delivery Times
We deliver Australia Wide and primarily ship from our Newcastle, NSW based warehouse along with shipping directly from Brisbane, Sydney & NZ facilities, this will vary depending on the exact products ordered.
To discuss shipping times please feel free to jump on live chat or give one of our friendly staff a call.
Our free freight orders will be sent via Australia Post or Courier depending on your location and items ordered, if you would like to ensure courier freight is used please select the upgrade option on checkout.
Need Shipping Fast?
We pride ourselves on the quickest production times in the Australian promotional products market. With the introduction of our rush service we can even have selected custom branded items dispatched the day after placing an order.
Our production is unmatched, however just like any other supplier who ships Australia Wide we reply on 3rd party freight services such as Australia Post, Fastway, TNT, etc.
We will do everything we can to meet your deadline with our super fast production times but unfortunately freight times are out of our hands, please keep in mind that delivery times are delivery times.
Once the order leaves our warehouse we do all we can to assist by providing tracking numbers and ensuring everyone remains informed during the shipping stage.
Pad printing uses a silicone pad to transfer an image to a product from a laser etched printing plate. It is one of the most popular and affordable ways of branding promotional products due to its ability to reproduce images on uneven or curved products and print multiple colours in a single pass.
Advantages
Ideal for printing on curved or uneven products.
Close PMS matches are possible on white or light coloured products.
Metallic gold and silver is available.
Limitations
Halftones cannot be consistently reproduced.
The size of branding areas is limited on curved surfaces.
Unable to print variable data.
Close PMS matches are more difficult on darker products and will only be approximate.
Minor print distortion may occur on uneven or curved surfaces.
Pad print inks require a curing period before the product can be shipped.
A set up charge is required for each colour to be printed.
Artwork Requirements
Artwork should be supplied in vector format.
Rotary Screen Print
Screen printing is achieved by forcing ink through a fine mesh screen with a squeegee onto the product and is ideal for branding flat or cylindrical objects.
Advantages
Large print areas are possible on both flat and cylindrical products.
Close PMS matches are possible on white or light coloured products.
Ideal for large solid areas of colour.
Most screen print inks are quick drying and can be shipped immediately after printing.
Metallic gold and silver is available.
Limitations
Halftones and very fine lines are not recommended.
Close PMS matches are more difficult on darker products and will only be approximate.
Unable to print variable data.
A set up charge is required for each colour to be printed.
Artwork Requirements
Artwork should be supplied in vector format.
Imitation Etch
Imitation etch is a special pad printing ink used for producing an etch like effect on glass products.
Advantages
Much lower cost than real etching.
Can brand curved or uneven products.
Produces a subtle, high perceived value finish that looks like etching.
Limitations
Halftones cannot be consistently reproduced.
The size of branding areas is limited on curved surfaces.
Minor print distortion may occur on uneven or curved surfaces.
Requires a curing period before the product can be shipped.
Unable to print variable data.
Artwork Requirements
The artwork should be supplied in vector format.
Sublimation Print
Sublimation print is used for branding products that have a special coating on them or fabrics suitable for the sublimation process. A transfer is produced by printing sublimation ink onto transfer paper and then heat pressing it onto the product.
Advantages
Sublimation ink is actually a dye so there is no ink build-up on the finished print and it looks like part of the product.
Ideal for producing vivid full colour images as well as spot colour branding.
Can print variable data including individual names (ex-stock only).
Only one set up charge is required irrespective of the number of print colours.
The branding can bleed off some products.
Limitations
Can only be used for suitable products with white surfaces.
Only approximate PMS colours can be reproduced.
Some colours cannot be reproduced including metallic silver and gold.
When printing large images some minor imperfections may appear in the print or around the edges of it. These are unavoidable.
White print is not available.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
A 3mm bleed should be added to the artwork if it bleeds off the product.
Debossing
Debossing is produced by pressing a hot engraved metal plate into the surface of a product with a lot of pressure. This produces a permanent image below the surface of the product. Some products offer thermo debossing, which creates a stunning two-tone finish.
Advantages
Higher perceived value than other forms of branding.
The branding becomes part of the product and is permanent.
The product can be shipped as soon as heat pressing is finished.
Select products can produce a two-tone finish.
Limitations
Unable to print variable data such as individual naming.
Artwork Requirements
The artwork must be supplied in vector format.
Fonts are advised to be converted to outlines/object to avoid font conflicts.
Rotary Digital Print
Direct to product rotary digital printing involves the transfer of UV ink directly from inkjet print heads and can be used to produce both spot colour and full colour branding.
Advantages
Ideal for large or complex multi-colour or full colour prints.
The print is dry and ready to ship as soon as the product is printed.
Only one setup charge is required irrespective of the number of print colours.
Any product colour can be printed with no loss of colour vibrancy.
Limitations
Production speed is limited so lead times can be longer in some cases.
PMS colours are only approximate.
Some colours cannot be reproduced including metallic silver and gold.
The print cannot be joined so there will be a small space between where the print starts and ends.
Rotary digital is more expensive than conventional branding.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
Laser Engraving
Laser engraving produces a permanent natural finish using a laser to mark the product. Different materials produce different effects when engraved so to avoid uncertainty pre-production samples are recommended.
Advantages
Higher perceived value than other forms of branding.
The branding becomes part of the surface and is permanent.
Gives a similar finish to etching on glassware at a much lower cost.
Can mark curved or uneven products.
Can produce variable data including individual names.
The product can be shipped as soon as marking is finished
Limitations
The size of branding areas is limited on curved surfaces.
Fine detail can be lost on smaller products like pens.
Artwork Requirements
The artwork should be supplied in vector format.
Digital Print
This production method is used for printing media such as paper, vinyl and magnetic material used in the manufacture of labels, badges and fridge magnets etc.
Advantages
Ideal for producing vivid full colour images as well as spot colour branding.
Can print variable data including individual names.
Only one set up charge is required irrespective of the number of print colours.
Can be cut to special shapes.
The branding can bleed off the edges of the product.
Limitations
Only approximate PMS colours can be reproduced.
Metallic gold and silver colours are not available.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
A 3mm bleed should be added to the artwork if it bleeds off the product.
Embroidery
Embroidery is an excellent way of branding bags, apparel and other textile products. It offers higher perceived value and a depth of branding quality which other processes can’t match and the finished image has a slightly raised effect. Embroidery uses rayon thread which is stitched into the product.
Advantages
Only one setup charge applies per position for up to 12 thread colours.
Limitations
Only approximate PMS colour matches are possible – the threads to be used are chosen from those available to give the closest possible match. See our thread colour chart for the colours available.
It is best to avoid both fine detail and font sizes which are less than 4 mm high in the artwork.
Individual naming not available.
Artwork Requirements
Vector artwork is preferred.
Resin Coated Finish
Resin coated finish is produced by printing the artwork onto a vinyl material with strong adhesive on the reverse. The branded area is coated with a crystal clear resin which is allowed to dry. Once dry, the finished decal is applied to the product and the adhesive forms a permanent bond.
Advantages
Ideal for producing vivid full colour images as well as spot colour branding.
Produces a stunning 3D effect that elevates the perceived value of a product.
Can print variable data including individual names.
Only one set up charge is required irrespective of the number of print colours.
Branding can bleed off the resin coated area.
Limitations
Only approximate PMS colours can be reproduced.
The resin requires a one day curing period before the product can be shipped.
Metallic gold and silver colours are not available.
Larger print areas tend to be more expensive.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
A 3mm bleed should be added to the artwork if it bleeds off the product.
Digital Label
Digital adhesive labels are used to brand products that cannot be branded with any other method. They are printed with a digital printing press and applied to the product.
Advantages
Ideal for producing vivid full colour images as well as spot colour branding.
Can print variable data including individual names.
Only one set up charge is required irrespective of the number of print colours.
The branding can bleed off the edges of the label.
Limitations
Only approximate PMS colours can be reproduced.
Metallic gold and silver colours are not available.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
A 3mm bleed should be added to the artwork if it bleeds off the product.
Silicone Digital Print
This production method is a CMYK digital branding process designed specifically for silicone surfaces.
Advantages
Provides crisp, clear, high definition artwork.
Durable, flexible branding that can be hand washed.
Perfect for printing dark coloured products as a layer of white ink can be printed under the artwork.
Ideal for producing full colour images as well as approximate spot colour branding.
Has a matt finish and does not crack or fade with typical use of product.
Only one set up charge is required regardless of the number of print colours.
Limitations
Some colours cannot be reproduced including metallic silver, gold, and neon colours.
Unable to print variable data.
Minimum detail is advised to be no finer than 0.7mm.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
Supplied bitmaps are required to be higher than 300dpi resolution at the actual print size.
Fonts are advised to be converted to outlines/object to avoid font conflicts.
Flatbed Screen Print
Screen printing is achieved by forcing ink through a fine mesh screen with a squeegee onto the product and is ideal for branding flat or cylindrical objects.
Advantages
Large print areas are possible on both flat and cylindrical products.
Close PMS matches are possible on white or light coloured products.
Ideal for large solid areas of colour.
Most screen print inks are quick drying and can be shipped immediately after printing.
Metallic gold and silver is available.
Limitations
Halftones and very fine lines are not recommended.
Close PMS matches are more difficult on darker products and will only be approximate.
Unable to print variable data.
A set up charge is required for each colour to be printed.
Artwork Requirements
Artwork should be supplied in vector format.
Direct Digital
Direct to product digital printing involves the transfer of ink directly from the print heads of an inkjet machine to the product and can be used to produce both spot colour and full colour branding on flat or slightly curved surfaces.
Advantages
Ideal for printing dark coloured products as a layer of white ink can be printed under the artwork.
Can print variable data including individual names.
Only one set up charge is required irrespective of the number of print colours.
Instant drying so products can be shipped immediately.
Offers larger print areas on many products and can print very close to the edge of flat products.
Limitations
Only approximate PMS colours can be reproduced.
Some colours cannot be reproduced including metallic silver and gold.
The size of branding areas is limited on curved surfaces.
Larger print areas tend to be more expensive.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
A 3mm bleed should be added to the artwork if it bleeds off the product.
Colourflex Transfer
Colourflex transfers are a CMYK+W digital print process, used for branding apparel and fabrics.
Advantages
Ideal for producing full colour images (including gradients) as well as approximate spot colour branding.
High definition, complex, vibrant artwork suitable on a range of garment fabrics.
Eco friendly water-based inks.
Durable, flexible, and machine washable with a soft-touch matt finish.
Efficient self-weeding technology.
Only one set up charge is required regardless of the number of print colours.
Can be shipped straight after being printed.
Limitations
Some colours cannot be reproduced including metallic and neon colours.
A thin, clear line of glue can sometimes be seen around the edges of the image.
Unable to print variable data.
Minimum detail is advised to be no finer than 1mm.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.
Bitmaps supplied require being higher than 300dpi resolution at the actual print size.
Fonts are advised to be converted to outlines/objects to avoid font conflicts.
Digital Transfer
Digital transfers are used for branding fabrics and are printed on transfer paper using a digital printing machine then heat pressed onto the product.
Advantages
Cost effective method for producing spot colour or full colour transfers.
Crisp, clear artwork reproduction is possible even on textured fabrics.
Has a matt finish and will not crack or fade under normal circumstances.
Only one set up charge is required irrespective of the number of print colours.
Limitations
Only approximate PMS colours can be reproduced.
Some colours cannot be reproduced including metallic silver and gold.
A thin, clear line of glue can sometimes be seen around the edges of the image.
Artwork Requirements
Artwork can be supplied in either vector or bitmap format.