Our Commitments

Express Promo company values guide the manner in which we conduct business and this includes being ‘Above The Line’ and taking responsibility for our actions and business impact. We make a commitment to all our stakeholders – including employees, customers, suppliers, business partners, community and the environment, to conduct our business ethically. The below information details the commitments we make and how we ensure we uphold them.

For any additional information or if you have any questions, please do not hesitate to contact our Compliance Manager at [email protected].

Our dedication lies in safeguarding our planet’s ecosystems, and we actively integrate sustainability principles into our operations. Our efforts include:

Minimising our consumption of natural resources and energy
Reducing waste generation
Lowering Co2 emissions and continuously tracking these emissions
Enhancing the awareness and understanding of Express Promos’ sustainability efforts and achievements among our stakeholders

Regarding Greenwashing:

Greenwashing involves exaggerated or unfounded claims about a product’s or service’s environmental advantages. Express Promo pledges to adhere to responsible environmental practices that produce real benefits. We commit to avoiding inflated or misleading statements about our products’ environmental advantages. Our promotion and communication strategies will follow Government regulations, ensuring an honest and accurate portrayal of our environmental impact.

Concerning ACCC Guidelines, NZ Commerce Commission Guidelines, and Forest Stewardship Council (FSC) Certification:

Forest Stewardship Council (FSC) Certification:

The FSC is an autonomous entity dedicated to the preservation of robust and resilient forests. Their certification sets standards for forestry practices that are environmentally sound, socially advantageous, and economically feasible.

Whenever feasible, we opt for products accredited by the FSC. In situations where FSC certification is not available, we require our suppliers to offer traceability details for raw materials to eliminate risks associated with unlawful logging.

Express Promo has established dedicated resources, processes, and procedures to fulfill our social compliance obligations and ensure our suppliers adhere to the ethical standards we require of our business partners. Our ethical standards include:

No forced labor
No child labor
No human trafficking, slavery, or forced labor
Health & Safety practices and procedures
Fair work hours, wages, and benefits
Anti-discrimination policies
Freedom of Association
No harassment or abuse of employees
Anti-bribery measures

Express Promo pledges to conduct business responsibly, source ethically, and enhance ethical standards and working conditions throughout our supply chain.

Health & Safety

Ensuring employees and contractors are provided a safe work environment that protects them from injury and illness in the workplace is a core focus of the business, given the significant warehouse and production operations in our facilities. We have robust Health & Safety Systems that provide and maintain:

A work environment that minimises risk to the health and safety of employees, contractors and site visitors
Safe plant and structures
Safe systems of work
Adequate facilities for the welfare of workers on site

Supply Chain

To ensure our suppliers meet our ethical expectations, we have a supplier Code of Conduct which is distributed to all suppliers and adherence to the code is reviewed:

We assess our suppliers and their factories for ethical alignment including review of any independent factory audits, including BSCI and SEDEX.
Our management team regularly visit and review our supply partners and their factories.

Modern Slavery

As part of an industry that relies on sourcing manufactured goods from different countries, we recognise that we have a responsibility to take a robust approach to end slavery and human trafficking. With the introduction of the Modern Slavery Act in Australia, Express Promo has taken the step of reaffirming our stance on this with our Modern Slavery Policy.

Modern Slavery Policy

We ensure that items in our range are safe & compliant to all regulations in the markets in which it is sold.

We achieve this through a system of proactive management of product quality and safety:

Dedicated resource for Product Safety and Compliance, responsible for overseeing our end-end product safety processes
Maintain internal knowledge of safety standards, regulations and guidelines to ensure we can proactively audit and review product against these criteria
Mandatory pre-introduction risk assessment and implementation of a product safety action plan appropriate to the nature of the product and any associated risks. Where appropriate, this may include:
- External product safety testing by verified third parties
- Product quality testing and inspections to ensure the product functions as intended.
- Appropriate packaging and labelling
- Ongoing review and maintenance
Monitoring changes in regulations and standards and implementing action plans to ensure ongoing compliance