Testimonials

What our clients say to our products

Ordered some pens as gifts for Bridal Shower. They look amazing, can’t wait to use. Highly recommend Express Promo…very happy with service!!

Rose P. / Google Local

Perfect product to share among my clients! Thank you!

Abbie / Google Local

Product are great quality and prices awesome for small businesses. Fast delivery too. Have used a few times and will be back. Thanks from TechOps!

Julene J. / Google Local

Love using Express Promo, Customers always comment on products.

Natalee S. / Google Local

Everyone LOVES our pens !!

Kim G. / Google Local

Thank you, Express Promo. Your customer support was very professional and the service very speedy. We ordered pens in different colours with our logo. You not only did this, but you also gave us the option of different designs. Our pens look fantastic and are great to write with. Thank you.

Linda G. / Google Local

absolutely love my personalised pens for Gauntlets of Love. It was an easy process to order and delivery was quick. I love the pen option (style) I selected and the colour. The pens have a beautiful weight to them and feel beautiful to use. Not only could I add my business name, but also an additional line underneath- Kindness is the Key. Very, very happy with my order. Thank you

Barb S. / Google Local

Absolutely love my purchase sooo happy. The service was fantastic & friendly. Extremely fast delivery, will definitely be recommending to others and will be a returning customer myself.

Tami C. / Google Local

We love our pens. They are such good quality and the engraving is absolutely perfect. Highly recommend.

Laura M. / Google Local

I was very impressed with the entire ordering/delivery experience. The support I received through the artwork process was excellent. The pens/engraving looked great too. I will definitely come to Express Promo for future requirements.

David W. / Google Local

Ordered our hats for an upcoming event. Spoke with the team to explain the deadline – Natalie contacted me stating she would get this happening. Happy to say our hats arrived in good time. Great job, excellent customer service!!

Carolynn Wade / Google Local

Thank you Express Promo for promptly creating a great range of promo gear for our annual staff conference. The customer service was excellent and the products were of high quality and arrived super quick! Definitely will be using Express Promo for any upcoming events

Breanna Yates / Google Local

Express Promo Thank you for a very easy process to order promotional pens. The arrived super quickly and look fantastic. Thank you so much. Happy to recommend this company for promotional advertising products…

Janet Austin / Google Local

Such a positive experience using Express Promo to have pens designed and supplied for our office. We will be looking for other promotional items and will choose to use Express Promo for the personal customer experience. 5 Stars

QPRE Estate Agency / Google Local

Very very quick in receiving our first order with Express Promo. Sophie was great from day one and managed to design, produce and ship the products in very very short time. Absolutely amazing service.

Vitasa Health / Google Local

We ordered backpack for karate tournament May 2022. The quality and prints so excellent. Express Promo staff Adam had been very patiented till make an order, he supported and answered every tiny questions. Club committee members love this products, can’t wait to give this to attendances at the end of May.

Ethan Oikawa / Google Local

I orderded Caps and Studdy holders for Wauchope Yesteryear Truck & Machinery Club, I found the service and attention to detail exceptional. Have ordered previously pens which were exceptional also. I would recommend Express Promo to anyone looking for promotional items.

Christine Cavanagh / Google Local

Thanks to the Express Promo team. Once my order of pens was attended to, it was dispatched and I received it very quickly in Queensland non-metro. Nice pens, nice engraving. 4.5

Kathy Stevenson / Google Local

Express promo have always given tremendous support to my business, they’re a wonderful partner to deal with and always very helpful.

Jye Bancroft / Customer

Thanks Express Promo for the prompt service and great product. We look forward to working together again in the near future.

Dumbleyung CRC / Customer

Once my order was attended to, it was promptly dealt with and dispatched. Nothing was too hard for them

Kathy S / Customer

I have used Adam and Express Promo since 2013 for my company’s printing, promotional material and merchandise. This has covered branded pens and pen cases, coffee mugs, pull up banners, conference lanyards and bags, awards, business card holders, printing (letters, flyers, posters, envelopes, booklets), USBs, polo shirts plus a host of other things. The service is always great, and the pricing and quality is excellent.

I can’t recommend Adam and the Express Promo team high enough. I have also recently engaged Express Promo to act as a fulfilment company for us, not only doing all the printing and branding we need but also taking care of the packing and posting of items all over Australia. This is a bonus for a small not for profit, saving staff time to focus on our core activities.

John Bruning / Chief Executive Officer

Fantastic product! The idea of ordering 1000 pens was a little disconcerting when you have a small business and haven’t seen the product before, so it was great that these guys have such a low minimum order. The turnaround was super quick and all the pens were great quality. Thanks!

Seven / Customer

Great company to deal with, fast efficient and good quality, will definitely be using them again for all our promo products. A+

Pam / Local Guide

Great fast serviceand fantasticpens thank you so muchwill orderagainsoon!

Throy Thompson / Customer

Excellent quality products, efficient service, good prices.Order arrived very quickly.I am very satisfied and will definitely use again.

Klaus Rissel / Customer

Wow! We would like to express our gratitude for how quickly you produced and delivered our pen order! We are sincerely amazed, and are looking forward to doing more business with you in the future. Awesome product and amazing customer service.

Martin Probst / @PROfoundLeadership

Excellent service – above and beyond. I interacted via phone, email and online order page. Staff very helpful with a last minute change of plan. The product arrived super-quick! I was able to meet a tight deadline – very happy.
Beautiful engraved pens. Will definitely use this service again and I will be telling all my friends.
Thank you

Lea Sheldrick / Local Guide

We have been purchasing pens and bottle openers from Express Promo for years! Their service and quality is fantastic and our order is always delivered in super speedy time. I would highly recommended!!

Sarah Patterson / Patterson Finance Company

Such great personal customer service and a fantastic company to deal with. Brought engraved pens for my hotel Surfers Chalet and they are absolutely perfect, great quality and arrived in no time. Cant wait to buy other promotional products for my business. Such a huge range. Thanks so much Tiff for all your help and communication. Cheers and sunshine.

Carolyn Witt / Surfers Paradise

Massive thanks to the team for there hard work to get my gear to me asap what i asked for & on time. Looking forward to continuing more promotional material

Harley Tull / Customer

I have ordered pens from this company for my kids 1st birthdays and recently for a church event. Even though it was over the holiday period, the company was quick, responsive, highly professional and the quality of the pens have been praised by all. The pens look very expensive and last a good while, feel good in the hand and a good weight. Highly, highly recommend!

Rebecca Uh / Customer

OMG, I just got my pens & I LOVE THEM.
thank you so much for your lovely customer service & high quality products.
I’ll be using you guys for all my promo work & jobs I get!

Penny / Customer

This company was extremely helpful. We discussed multiple designs which the team kept suggesting until I was happy. The product came very quickly after that and I was thrilled with the results.Highly recommend!

Meagan King / Customer

Can’t fault the process of ordering pens for our organisation. Best price, service and communication as well as super quick production and shipping times. Thanks guys!

Madeleine Fellowes / Customer

The pens that I ordered were EXACTLY what I wanted.Totally worth the price,glad you could engrave Hindi script as well as English. Special thanks to Tiffany for her great help!! 😁😁😁

Sonia Sunny / Customer

During this peculiar time of Covid-19 in particular, I found the whole transaction extremely easy, they couldn’t have been more helpful and I’m very happy with the end product.

Narungga Project / Customer

This is my 2nd order. Pens are great quality. Fantastic customer service and extremely fast delivery.

Nuspace Homes / Customer

I have used Express Promo a number of times over the last few years for my business and always had an exceptional experience. Their website is easy to use, they are super helpful and delivery is well beyond expectations.

Highly recommend AAA+++

Andrea Jenkins / Customer

Great customer service combined with a terrific product. Our pens were ordered with ease, were a brilliant price and arrived promptly. Definitely order again.

Phillip Harrison / Customer

Lovely friendly efficient service. Prompt delivery. Fair prices. We have used services multiple times and happy every time.

Sarah McShannon / Customer

These guys are excellent.I can’t believe how quickly they produced and got our order to us.Nothing was too much trouble.Great pens, thanks.

Donna C / Customer

I messaged CS Promo to enquire about getting custom labeled pens and note pads for the company I work for. I could not have had a more timely and helpful response!

The whole process was made easy, with Tiffany creating and sending through multiple mockups of the designs I was choosing from.

We could not have been more happy with the end result and ultimately, the entire process.

Great value for money! Could not recommend these guys highly enough!

Merinda Mitchell / Customer

I have a new startup and wanted a few items made (printed glassware). In spite of the teeny quantity I was ordering (and shipping to Perth), I was treated like royalty! I dealt with Tiffany,who was extremely professional, kept me up to date, and was in touch immediately to get any clarification on artwork and colour, even making suggestions to improve the overall look. The glassware, artwork and print quality are fantastic. I will definitely be a return customer, and would recommend Express Promo to anyone..

Justin Carnecky / Customer

Hi Tiffany, thank you for a great job on our promo stuff, pens, key-rings and especially the bags. Your help with the artwork was awesome and delivery time was prompt as well as thequality of all the products being top quality we would not hesitate in using you guys again when the need arises, again thank you. Neil Coupland Principal First National Springfield

Neil Coupland / Principal First National Springfield

Express Promo were so efficient.Sample Pens arrived. I ordered online and they were delivered in less than a week. Logos at no additional cost as I chose no colour for them.Great service and follow up.I will be using this company from here on.

Nancy Casson / Customer

We have been extremely happy with the products Express Promo have delivered on several occasions. Our office looks forward to seeing the new pen colour options every time we order. The logo feature is amazing!

Sharon Taylor / Customer

Great Service. Prompt delivery. We ordered A5 Notepads.They organised the graphic design and it was done very well and of a high standard. We will be using them again.!

ACS Engineers / Customer

Repeat Customer:
Thank you again Express Promo for your promotional products. We received our order super fast and as usual the great service provided was backed up with fantastic quality at affordable prices.
Thank you and looking forward to many more orders with your company.

Ben Hughes / Customer

Great customer service on our very rushed pen order.
We received them Tuesday, just in time for our event Wednesday.
The pens are a really great quality & finish & everyone at the office has loved them.
I would be happy to recommend your company to anyone I know of who needed a similar item in the future as you were very helpful in organising this and giving us exactly what we wanted quickly

RPCV Calendars / Customer

Thankfully I found Express Promo who made placing my first ever order of promotional products a breeze. From design to delivery, Express Promo were there to help every step of the way. They provided professional looking brochures & quality promo products at extremely competitive prices which will definitely help advertise my business at my next event. A big thank you to Adam and the team at Express Promo. I couldn’t be happier and I’m sure we will do business again.

Chris Bogacz / Bogacz Insurance Services

Tiffany and the team at Express Promo were super helpful, fast and delivered quality pens. I’m very happy with their service and will order again from here.

Madelyn Fielder / Customer

We’ve ordered pens on a few occasions and the customer service and quality have always been fantastic. Excellent prices too.

Nikki Gash / Customer

So pleased with the customised lanyards, keyrings and pens I have ordered from Express Promo. Excellent quality, amazing service and quick delivery. Highly recommend!

Kylie Martin / Customer

Our third order of pens, quick service and delivery, Suing them this time to hand out for a building opening. Highly reocmmended.

Simon Doyle / Customer

I recently ordered pens with logo and inscription on them . They are so great to look at and feel wonderful to write with. They arrived a few days after the order was finalized. Very happy.

Wendy Grace Whale / Customer

Adam and the team are awesome to work with, I always seem to have unusual requests which they handle professionally and the products are always top quality!

Covet Beauty / Customer